Student Success Agency will offer virtual support services for free starting March 23rd until the end of the school year.

 Text ‘👋’ to 214-225-3459 to Start!

Relationships are one of the most powerful forces humans have, and in these times of uncertainty this is truer than ever. As the lives of K-12 and postsecondary students and the adults who serve them are impacted by the circumstances surrounding COVID-19, our commitment to serve and engage remains steadfast. Safety, health, and ensuring the successful future of our collective community are our priorities.

At-home learners will have access to on-demand support for academics, college planning, and life advice to support their social and emotional well-being through this transitional period. We hope our web of mentors (we call Agents) can be helpful to all the teachers, counselors, and administrators who are responding tenaciously to this crisis. The leadership from many states, politicians, and educators has been awe-inspiring and moved our team to leverage our community.

Feeling called to serve:

Our mission is to empower every person to harness their agency and fulfill their potential to discover new horizons for themselves and civilization. Through our partnerships with schools, SSA impacts students from across the country with different backgrounds and communities every day. We want you to know that even though you are schooling from home now,  this new challenge can be summited.

What we built to help:

When we heard Dallas ISD (our local district) were closing their schools indefinitely, we felt the need to build something that can alleviate the teaching and learning challenges that will come for educators, advisors, and systems who are working remotely for the first time.

SSA to S4A

The Support 4 All (S4A) tool, allows students from across the country to text in for help with:

🧠 Tutoring and homework problems

📚 SAT/ACT prep

👨🏽‍🎓 College/Scholarship advising

📝 Essay writing

🏘 Strategies for adjusting to at home learning

Students need to text 214-225-3459 to create an account, which will include a digital consent form that needs to be signed by a parent or guardian. If the student is over 18, they can sign it themselves. Once the account is set up, students will be able to get their questions answered. Here is our schedule of availability:

  • Monday – Thursday: 9am-9pm CST
  • Friday: 9am-6pm CST
  • Sunday: 12pm-9pm CST

Our Agents are a mentor network of industry professionals, driven college students, and niche specialists who go through a strict and comprehensive vetting process to serve your students. Please note that we will do our best to answer all students’ questions as swiftly as possible.

Hear what other students say about the Agents
Getting started

Here is a startup guide on how the S4A tool will work and activation messages you can utilize to share with your community.

Additional resources and support links

We have made our curriculum public and curated a list of resources here.

For our international communities being impacted by COVID-19

Due to how domestic phone companies function, we don’t have the capacity to serve students outside of the United States. Please check out our curated list of resources here. We are deeply sorry for the inconvenience and hope this will call your local education agencies to offer virtual support services during this crisis.

To our current school partners:

You are EVERYTHING to us. Thank you for investing in us and allowing us to grow together. Without your support over the years, we would have not been able to build up the industry knowledge or expertise to pull this off. Your services will continue normally even if your schools are closed. Click here for a breakdown on the difference between partnering as an SSA school and Support 4 All.

The greatest error is not to move

There will be no upsell as this is a limited time tool that will only be available until the end of the 2019 – 2020 school year. We’re committed to serving the students impacted by the pandemic and the educators who continue to support them, and we will reevaluate as the situation requires.‍ We are trying our best to showcase compassion and shine light during a time of need.

A viral video on Twitter of Dr. Michael Ryan, Executive Director of the World Health Organization sharing his experience really hits home on where we are in the emergency to transition our schools online.

“The lesson I have learned through so many Ebola outbreaks is to be fast and have no regrets. You must be the first mover. The virus will always get you if you don’t move quickly and you need to be prepared. I say this because one of the hard things in emergency response, anyone involved in emergency response will know that – if you need to be right before you move, you will never win.

Perfection is the enemy of the good when it comes to emergency management. Speed trumps perfection. The problem we have in society at the moment is everyone is afraid of making a mistake. Everyone is afraid of the consequences of error. The greatest error is not to move. The greatest error is to be paralyzed by the fear of failure…”

How this is funded

We want to thank United Way Dallas Metro for nominating us in their Social Innovation Accelerator and awarding us the funds to provide this support to school districts, families, and students.

Have a question or want to help us support students? Email us at for more information.