Helping schools help students anywhere, anytime.
Transforming How the Education System Supports Students
Student Success Agency’s proprietary platform and vetted staff provide timely services like academic tutoring, mental health, and career readiness after school and over the weekends.
The Student Success Agency model allows districts to safely connect students on-demand to assistance from their electronic devices so that they are provided with support after school and on the weekends!
WHAT DRIVES US
Our Core Values

Believe in the Beat
Decisions are made through listening to the pulse of student culture, trends and lifestyle.

Aim for Student Loyalty
We are obsessed with maintaining student trust.

Lose the Bed
To achieve great things, we put others first.

Look in the Mirror
We are reflective: inviting the perspectives of others.

Innovate and Iterate
We find purpose in creating original ideas that see the world differently.

Never lose your SWAG
We embrace uniqueness and believe in what makes you special.
WHAT DRIVES US
Meet the Student Success Agency Team
Krista Coleman
Chief Executive Officer
Krista Coleman
Chief Executive Officer
Throughout her career, Krista has led diverse, globally distributed teams ranging from 25 to 200 professionals across key functional areas, including customer success, technical support, data and integrations, professional services, implementation and onboarding, product migrations, customer care, sales, and marketing. Her leadership is defined by operational excellence, customer-centric strategies, and a continuous drive for innovation that fuels sustainable growth.
Krista’s passion for student achievement and meaningful impact is the driving force behind her success. This unwavering commitment has shaped her career in the education technology space, where she has consistently worked to expand access, equity, and outcomes for students nationwide.
Before joining Student Success Agency, Krista served as Chief Customer Officer at K-12 Insight, where she partnered with education leaders across the country to enhance community engagement and improve student outcomes through innovative technology and strategic support. With a proven track record of scaling organizations and a deep-rooted dedication to educational equity, Krista is uniquely positioned to lead SSA into its next phase of growth and transformational impact.
Michael Benko
Chief Operating Officer / Co-Founder
Michael Benko
Chief Operating Officer / Co-Founder
Chad Heinen
Chief Product Officer / Co-Founder
Dr. LeAnna Wilson
Vice President of Partnerships
Dr. LeAnna Wilson
Vice President of Partnerships
Becky Pincince
Head of Implementation
Becky Pincince
Head of Implementation
- Email:becky@studentsuccess.co
Chris Williams
SSA Lead Speaker
Chris Williams
SSA Lead Speaker
Lisa Brady Gill
Advisory Board
Lisa Brady Gill
Advisory Board
Rubi Herrera
Head of Student Services
Rubi Herrera
Head of Student Services
Summer Salinas
Head of Student Experience
Summer Salinas
Head of Student Experience
Hannan Yahya
Specialist Operations Manager
Hannan Yahya
Specialist Operations Manager
Héctor García De León
Content and Social Media Manager
Héctor García De León
Content and Social Media Manager
Kanoe Montaño
Product Designer
Kanoe Montaño
Product Designer
- Email:kanoe@studentsuccess.co
Anna Arsenault
Sr. Product Designer
Anna Arsenault
Sr. Product Designer
Omar Lozada
Software Engineer
Omar Lozada
Software Engineer

Our Agents
And of course we wouldn’t be able to do any of this without our All Star Agents!
Spark Joy and Instill a Love of Learning
If you love making an impact, you’ve found the right place. Join our team and help us transform the way the world learns.
Our Partners
Meet some of our amazing partners who are building future forward student support service models that meet students where they are!
State of Nevada Partnership
In the state of Nevada we support 9,000 students in grades 8-12 from the big city of Las Vegas to the rural pockets of Nye County.
Lancaster Independent School District
High school students in Lancaster ISD have unfettered access to digital mentoring, tutoring, advising, and mental health. Click here to see a video of our partnership.
Jefferson County
– Chrystal Abernathy, Project Director, Jefferson County Schools

