Scaling human care
We partner with school districts to develop a web of digital support services, which preserve class time and all staff members to power-up their impact on students. We channel our impact through a blended software and service approach by offering a sophisticated state-of-the-art DSS platform which is fueled by a digital infrastructure of mentors, tutors, and advisers.
Student-centered supports
The need to help students extends beyond the school walls. Afterschool is when students are working on their homework, applying to college, or looking for enrichment opportunities. Before the internet, we had to squeeze these services in during the school day when students are working with their teachers, creating inefficiencies and limitations. Today, districts across the country are taking the necessary action steps to build out their education support system that complements the traditional school day.
Empowering educators with an army of mentors
Counselors, tutors, and college advisers have high caseloads and limited time during the short school day to achieve significant outcomes. The Student Winbox is a collaborative software that generates student support outcomes that your staff can use to delegate tasks, share expertise, and gain insights.
We link your Student Winbox to a network of mentors we call Agents who become your foot soldiers, curating conversations and extending your ability to support students after hours.
Who are the agents?
WHAT MAKES US DIFFERENT?
We meet students where they are at
Easy to engage
Today’s teens are struggling to navigate a complex, stressful, and to them what often seems lonely world, making asking for help a daunting task.
We make it cool to ask for help by empowering students with personal agents like their favorite athletes or celebrities. LeBron James has an agent, Taylor Swift has an agent, and now your students have agents as well! This experience allows you to change the narrative for your students around getting the necessary help they need to perform well in school.
Near-peer
We use a near-peer mentoring model, which was introduced by a What Works Clearinghouse study facilitated by GEAR UP, the largest federal college grant. The research shows that students are more receptive to listening to advice or getting feedback from someone close in age.
Anytime, anywhere
We understand that teenagers are busy and have multiple extracurricular activities vying for their time, that’s why we offer our digital, near-peer student support services, anywhere, anytime they are near a computer, tablet, or mobile cellular device.
We designed our proprietary digital platform to give students a safe and secure space to:
• Ask for help
• Receive mentoring
• Brainstorm and share ideas
• Collaborate with a thought partner
• And more (see our robust list of extended services)
We’re commited to quality, safety & security
Parent Consent Form
Students have to have a parent consent form signed if they are under 18. We have created a hassle-free way to distribute and collect parent consent forms for schools by offering a digital form that can be sent via email and signed on a computer or phone.
Vetted Agents from Start to Finish
Our agents go through a 5-step interview process, including multiple interviews, criminal background checks, and continuous monitoring of performance through the school year.
Ongoing Accountability and Coaching
Agents are put into small peer groups for monthly meetings to share updates and coaching strategies.
Safe and Protected Phone Numbers
Our software masks students and agents’ real contact information, so that no personal numbers are exchanged.
Time Stamped Communication
All calls, texts, and emails are time-stamped, recorded, and monitored through SSA’s safe, secure proprietary tracking system.
Digital Hall Monitor Alert System
Our system automatically flags our safety, administrative, and counselor teams if any sensitive information is ever shared.
Continuous Monitoring & Data Reporting
Our Director of Agent Success, Head of Impact, and a team of Lead Agents all continuously monitor individual agent performance to ensure quality service.
Additionally, each month our team sends out a comprehensive data report highlighting student testimonials and outlining individual students’ engagement minutes, student body engagement minutes, and average student engagement minutes.
