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EQUITABLE STUDENT SUPPORT ANYTIME, ANYWHERE

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What does THE Student Success Agency do?

Student Success Agency is a mobile platform that connects students to near-peer “Agents” (mentors) who provide students with after-school and weekend support. Through SSA’s platform, students gain access to mentoring, academic tutoring, social-emotional support, and personalized college readiness coaching.

HOW IT WORKS

  1. Students use their phones to safely and securely connect with SSA’s mentors, called Agents, who assist students with academic, personal, and professional goals including: tutoring, applying for scholarships and colleges, emotional well-being, career ambitions, and more.


  2. Agents track student insights in the platform, and all conversations are recorded.


  3. Educators use real-time insights and Agent reports to monitor student goals and achievements. School administrators have 24/7 access to macro-view reports.

why IT WORKS

  • Students actually use it! SSA adds back an average of full school year worth of time (75,000 minutes) per 500 students with access to the platform.
     

  • Equitable on-demand access anywhere, anytime. We know students, staff, and parents have increasing demand after school and on the weekends. SSA’s platform is available to students after they leave the four walls of the school.
  • Evidence based. SSA has been around since Skype was cool (yeah, it’s been a minute). Check out www.studentsuccess.co/results for 10-years worth of student outcomes backed by research.

RESULTS

30% higher

post secondary
enrollment rates

26% higher

graduation rates

from high school

13% lower

absence rate

amongst participants

Increased GPA

(varies by state)

27% increase

in FAFSA

completion rate

10X increase

in personalized

college support

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FAQS

HOW DOES STUDENT SUCCESS AGENCY SUPPORT COUNSELORS?

The platform supplements the amazing work counselors do every day. Just like counselors are a necessary part of school, they are necessary to the SSA platform. The platform is meant to help counselors reach more students more effectively, without increasing their workload (and even decreasing “busy” work).

HOW LONG DOES IT TAKE TO LEARN HOW TO USE THE PLATFORM?

The platform is intuitive and easy to use. Our support team will walk you through a one-hour, introductory demo and provide support as needed.

WE ALREADY HAVE A LEARNING PLATFORM, WHY WOULD WE NEED STUDENT SUCCESS AGENCY?

Our platform provides support for the whole student, while allowing counselors to reach more students without overextending themselves. Most educational platforms are geared towards teachers and backend organization, whereas Student Success Agency supports the work of counselors and helps students perform better academically and personally, while giving student insight to counselors, teachers, and parents.

WHAT SAFETY MEASURES ARE IN PLACE?

All of our Agents undergo a rigorous interview process and are screened through the certified National Association of Professional Background Screeners (NAPBS) 5-step background check system. Agents also receive ongoing coaching and performance monitoring to ensure quality mentorship.

Our software masks students’ and agents’ real contact information, so that no personal numbers are exchanged. All calls, texts, and emails are time-stamped, recorded, and monitored through SSA’s safe and secure proprietary tracking system. Our system automatically flags our safety, administrative, and counselor teams if any sensitive information is ever shared.

WHAT ARE STUDENTS SAYING ABOUT STUDENT SUCCESS AGENCY?

“THEY PUT ME IN TOUCH WITH A MATH TUTOR AND HELPED ME GET ON THE RIGHT TRACK TO GRADUATE.”

— Jesse, Ashe County High School

“MY AGENT NOT ONLY TALKS TO ME ABOUT COLLEGES AND PREPPING BUT ABOUT LIFE AND ALWAYS IS WORKING TOWARDS GETTING ME THE BEST I CAN GET AND GIVING AMAZING ADVICE.”

— Jesse, Ashe County High School

“MY AGENT IS AWESOME! MY FAMILY HAS BEEN GOING THROUGH SOME ROUGH TIMES AND HE CHECKS ON US EVERY DAY. HE IS CONSTANTLY ENCOURAGING ME TO KEEP PUSHING FORWARD TO ACHIEVE MY GOALS. I THANK YOU ALL SO MUCH FOR PAIRING ME WITH HIM.”

— Landen, Rutledge High School

“MY AGENT IS VERY UNDERSTANDING AND SHE COMMUNICATES WITH ME! SHE HAS ALSO HELPED PROOFREAD MY ESSAYS FOR APPLYING TO DIFFERENT SCHOOLS!”

— Brooke, Minor Middle School

“I APPRECIATE THEIR HELP SO MUCH. THEY KEEP IN TOUCH WITH ME, AND SEND ME REASSURANCE THROUGH THIS TOUGH TIME. I’M VERY APPRECIATIVE OF THEM.”

— Amberlynn, Seminole High

“I HAVE AN OLDER PERSON TO HELP ME BECOME THE PERSON I WANT TO BE. WE WORK ON MY HOMEWORK AND SCIENCE PROJECTS. THE BEST PART OF HAVING AN AGENT IS FOR A PERSON TO HELP ME BECOME WHAT I WANT TO BE WHEN I GET OLDER AND I'M GRATEFUL FOR THAT. I AM VERY GRATEFUL TO HAVE HER IN MY LIFE!”

— Maria, Hudson’s Bay High School

“I FIND IT AWESOME THAT ME AND MY AGENT CAN RELATE ON THINGS THAT WE'VE BOTH DEALT WITH IN THE PAST. IT'S REALLY AWESOME THAT I CAN HAVE SOMEONE HELP ME WHO ALSO SHARES CORE PIECES OF WHAT MAKES ME WHO I AM.”

— Nathan, Robbinsville High School

“SHE IS AMAZING, SHE IS REALLY THERE FOR ME AND TALKS TO ME EVERYDAY AND ENCOURAGES ME AND BELIEVES IN ME! SHE IS GREAT!”

— Kilah, Minor Middle School

“WHEN I FIRST STARTED WITH THE STUDENT AGENCY I DIDN'T KNOW WHAT TO EXPECT, WHETHER IT WOULD BENEFIT ME OR JUST BE A WASTE OF TIME. THEN I SIGNED UP FOR IT, AND I QUICKLY REALIZED THAT THIS COULD HELP GET ME A STEP CLOSER TO GETTING INTO COLLEGE AND ACHIEVING MY GOALS. I'M GLAD THAT I DECIDED TO ACTUALLY GIVE THIS A CHANCE, THE STUDENT SUCCESS AGENCY HAS REALLY HELPED PUT ME ON THE RIGHT PATH TO SUCCEED IN SCHOOL AND LIFE.”

— Kilah, Minor Middle School

“SHE’S AN EXCELLENT AGENT, AND HELPS ME WITH ANYTHING I NEED. SHE DOES CHECK-INS AND SHE GOT ME A MATH SPECIALIST, AND I GOT MY GRADE UP TO A B!”

— Kaylan, Erwin Middle School

“ALEX IS A VERY HELPFUL PERSON AND HAS BEEN VERY HELPFUL THESE PAST FEW MONTHS IN HELPING ME WITH CODING AND MAKING SURE I’M READY FOR WHEN I START APPLYING FOR A JOB. THEY ARE A GREAT PERSON OVERALL.”

— Axel, Pahrump High

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